Policies
Terms and house rules
Cancellation Policy
- • 7+ days before arrival: Full refund minus 10,000 XAF processing fee
- • 3–6 days before: 50% refund
- • 0–2 days before: No refund (deposit forfeited)
Alternative: Reschedule within 6 months with no penalty
Payment
- • 50% deposit of total stay to confirm booking
- • Balance due on arrival
- • All displayed rates include taxes and fees
House Rules
- • No smoking indoors
- • No parties or events
- • Maximum occupancy: 2 guests (3 upon request)
- • Quiet hours: 10 PM – 7 AM
- • Pets: Not allowed
Damage Policy
Guests are responsible for damage beyond normal wear and tear. Itemized billing if needed.
ID Requirement
Valid ID requested at check-in (soft enforcement).
Privacy
Guest data is handled per Cameroon privacy standards. No sharing of personal information.